Return Policy
RETURN POLICY
Effective Date: February 24, 2023
We want you to be satisfied with your purchase. This Return Policy outlines eligibility and procedures for returns and refunds.
This policy operates in conjunction with our Terms of Service, Shipping Policy, and Privacy Policy.
1. Return Eligibility
We have a 30-day return policy. You have 30 days after receiving your item to request a return.
To be eligible:
- Item must be unworn, unused, and in original packaging
- Tags must be attached
- Proof of purchase is required
2. Non-Returnable Items
The following items are not eligible for return:
- Custom or personalized products
- Bulk/team orders
- Items produced based on approved designs
- Sale or clearance items
3. Damages & Issues
Please inspect your order upon delivery.
If your item is:
- Defective
- Damaged
- Incorrect
Contact us within 7 days at support@sportyallure.com with photos and details.
4. Return Process
To initiate a return:
- Email support@sportyallure.com
- Wait for approval and return instructions
Items sent without approval will not be accepted.
5. Refunds
If approved:
- Refunds will be issued to the original payment method
- Processing time may vary depending on your payment provider
6. Exchanges
We do not offer direct exchanges. If eligible, you may return the item and place a new order.
7. Policy Alignment
Custom orders, production approvals, and order requirements are governed by our Terms of Service. Shipping timelines and delivery issues are governed by our Shipping Policy.
8. Contact Information
Sporty Allure LLC
Email: support@sportyallure.com
Policy Agreement
By placing an order, you acknowledge and agree to this Return Policy along with our Terms of Service, Shipping Policy, and Privacy Policy.